✨ Karta automates support for Zomato ground Ops via Smartstaff.
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Karta

Redefining customer support

At Karta AI, we're building the future of customer experience. Human Conversations. AI Speed. Enterprise Precision.

We believe customer interactions shouldn't be stuck in scripts or ticket queues. Today's users expect fast, empathetic, and intelligent help. And businesses deserve a system that can actually deliver it.

So we built Karta: an AI-powered employee that goes beyond chatbots. It understands your business logic, reasons through complex workflows, learns from every interaction, and delivers consistent support - 24/7

Our Mission

To empower enterprises with AI agents that think, remember, and solve - just like your best human agents, but faster and at scale.

Team

Our founding team have created and scaled world-class systems

Vijaypal Singh

Vijaypal Singh

Co-Founder

Graduate of IIT B and IIM A. Decade of Product experience with Razorpay, Practo. Previously Director of Product at Razorpay

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Abhishek Kushwaha

Abhishek Kushwaha

Co-Founder

Graduate of IIT B. Decade of AI experience with Walmart, Sigtuple. Previously Staff Data Science at Walmart.

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Sumeet KD

Sumeet KD

AI Engineer
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Diwas Joshi

Diwas Joshi

Backend Engineer
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Prasanna Venkatesh

Prasanna Venkatesh

AI Engineer
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Kush Kumar

Kush Kumar

Frontend Engineer
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