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Karta

Privacy Policy

Effective Date: 4-Apr-2025

Dreamzest Technology Pvt. Ltd., operating under the name Karta ("we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your Personal Data when you interact with our websites, products, and services—including any sites linked to this policy.

This policy applies to customers, potential customers, website visitors, and anyone who interacts with our services. By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

If you do not agree with the terms of this Privacy Policy, please do not use our services.

1. Data We Collect

We collect and process different types of data to provide and improve our services:

  • Personal Information: Name, email, phone number, job title, company name, and other details you provide when you contact us, request a demo, or sign up for our services.
  • Usage Data: Information about how you use our website and services, including IP address, browser type, operating system, device identifiers, and interactions with our products.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track usage, preferences, and improve your experience on our site.
  • Customer Data: Data that our customers submit to our platform, including text, files, and messages, which we process on their behalf.

2. How We Use Your Data

  • To provide, maintain, and improve our services.
  • To respond to inquiries, demo requests, and provide customer support.
  • To personalize user experience and tailor content to preferences.
  • To send updates, marketing communications, and important notifications (you can opt out anytime).
  • To ensure the security and integrity of our platform.
  • To comply with legal obligations and enforce our terms and policies.

3. Data Sharing

We do not sell your personal data. We may share data with trusted third parties for specific purposes:

  • Service Providers: Vendors and partners who help us operate our services (e.g., cloud hosting, analytics, communication tools).
  • Legal Compliance: Authorities or third parties when required by law or to protect our legal rights.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the business assets.

4. Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security. Please take precautions when sharing sensitive information.

5. Your Rights

You have rights regarding your personal data, including:

  • Accessing, correcting, or deleting your data.
  • Restricting or objecting to certain processing activities.
  • Withdrawing consent for marketing communications.
  • Requesting a copy of your data in a portable format.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Customer data is retained according to our agreements with clients.

7. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookies through your browser settings, but disabling them may affect site functionality.

8. International Data Transfers

If you access our services from outside India, your data may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place to protect your data.

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us to remove it.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Significant changes will be communicated via email or prominent notice on our site.

11. Contact Us

If you have questions or requests regarding this Privacy Policy or your data, please contact us at: