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Karta

Products

How it works?

FAQ's

Make every customer
conversation delightful
Our agentic AI system automates tasks, delivers human-like results, and continuously learns to enhance efficiency while reducing costs.

Our Digital Employees

Our digital workers don't just automate tasks – they transform your business. With 24/7 operations, multilingual capabilities, and human-like intelligence, they're revolutionizing how work gets done.

Lisa

Meet Lisa

Your customer support employee

Meet Lisa

Your customer support employee

Lisa delivers a 7 star experience to all customers reaching out for help. Her solutions are personalised, empathetic and showcase deep understanding of product.

Tara

Meet Tara

Your agent assist employee

Meet Tara

Your agent assist employee

Tara empowers support agents with AI-driven suggestions, boosting productivity 10x and resolving queries faster.

24/7

24/7

Availability

No breaks, No burnouts

No breaks, No burnouts

No attrition

No social security,

No social security,

No insurance

Output

Output

Consistency

How Does It Work?

Elevate your Customer Experience

with Agentic AI

AI Agent Animation

Benefits and Features

7 Star Customer Experience

with AI Digital Workers

Human like authentic conversations

Engage in natural, context-aware dialogues that feel genuine and personalized

Not just talks, but acts like humans

Your agent is equipped with your knowledge base to automate, decide, and escalate, ensuring efficient operations

24/7 Availability across channels

Always available to assist and respond through multiple communication channels

Workflow automation

Streamline processes and enhance efficiency through intelligent automation

Enterprise Ready

Security & AI Safety

are our highest priority

AICPA SOC2
SOC 2

Certified

AICPA SOC2
Enterprise

ready features

GPDR

Ready

Auto Quality

Assurance

Our Metrics

4.4+

Customer CSAT

70%

Agent automation rate

200k+

Agent chats / month

Frequently asked questions

Everything you need to know about Karta.

What is Karta?

Karta is an AI-powered customer support platform that automates queries across Email, Chat, WhatsApp, and Phone, improving efficiency and reducing costs.

How accurate is it? How does it get better?

Karta employees have shown 70% automation. They continuously learn from interactions, use feedback loops, and apply domain-specific fine-tuning to enhance response accuracy.

Can your AI work alongside human agents?

Yes, Karta supports human agents by providing smart suggestions, automating repetitive tasks, and escalating complex issues when needed.

What is the pricing?

Pricing is based on the number of conversations where AI assisted or fully resolved queries—you choose the model that fits your needs.

How do I integrate the AI with my existing support system?

Karta seamlessly integrates with platforms like Zendesk, Freshdesk, etc., using simple APIs and plug-and-play solutions.

Exceed every customer

expectation with karta

Build an AI Customer Support Representative in minutes

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Karta

Our digital workers don't just automate tasks – they transform your business. With 24/7 operations, multilingual capabilities, and human-like intelligence, they're revolutionizing how work gets done.

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