✨ Karta automates support for Zomato ground Ops via Smartstaff.
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Reliable, Self-Learning AI Agents for Complex Customer Support

Our agentic AI system automates tasks, delivers human-like results, and continuously learns to enhance efficiency while reducing costs.

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Trusted by leading brands
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Full-Stack AI for Customer Support

All the capabilities you expect from a modern AI customer experience platform

30+ languages

Interact naturally in over 30 languages with cultural context understanding.

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नमस्ते
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Across channels

Voice
Whatsapp
Chat
Email

Channel integrations

40+ Easy Integrations

Quick deployment with your existing tools and workflows

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Multimodal

Understands and processes uploaded images, documents, and contextual information.

Multimodal interface

Self Learning

Remembers and learns from the past conversations.

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Memory

Remembers and learns from the past conversations.

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Reliable customer support AI teammates

Our digital workers don't just automate tasks – they transform your business. With 24/7 operations, multilingual capabilities, and human-like intelligence, they're revolutionising how work gets done.

Superhuman Support. Consistently Delivered.

80%+ automation, even in complex workflows
Human like customer experience 4.5+ CSAT
Seamless performance across all channels (chat, voice, whatsapp)
Support automation interface
Agent assistance interface

Results from day 1

Achieve 50%+ resolution from day one
Prebuilt integrations across 40+ enterprise systems
Inbuilt tools like Document Parser, SOP Generator

Trust and visibility

Complete visibility inside agents thoughts, actions, and tool calls
Built in guardrails that ensures agent doesn’t hallucinate
Conversation audit dashboard

Exceed every customer’s expectation with Karta

Build an AI Customer Support Representative in minutes

80%+
Automation
4.5+
CSAT Score
60%+
Cost Reduction